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When developers regularly use their own products (dogfooding), they naturally identify and address pain points. Without this practice, teams must rely solely on empathy for users’ challenges. In our increasingly individualistic society - partly influenced by current social media dynamics - genuine empathy is becoming less common. This is part of why

It’s a fine thing to say. Admit we’re not sure, we don’t have all the answers, we don’t know. This can feel like weakness, but in reality it suggests strength. You’re confident enough to admit when you’re missing some pieces. The followup, then, is

Hire long enough for product designers and trends emerge. Most designers at some point feel compelled to share a converging and diverging diagram, indicating their ability to go broad and narrow when needed. This is a good thing. And I agree with it. But when designers say they have a

This is the core problem with all productivity software: you’re renting someone else’s vision of how work should happen… So I decided to build exactly what I needed: daily planning like Intend, but with integrated future task management, and none of the philosophical baggage (some of which may

The designer-developer convergence is clearer than ever, whether we acknowledge it or not. The question is whether you’ll be part of the first wave or play catch-up later. Rich touches on something I’ve been playing with for a while, and thinking through as well. More and

Setting goals feels like action. It gives you the warm sense of progress without the discomfort of change. You can spend hours calibrating, optimizing, refining your goals. You can build a Notion dashboard. You can make a spreadsheet. You can go on a dopamine-fueled productivity binge and still never

Apple also announced some changes to the iPad for podcasts. I will try those out, but I’m more interested in the Apple Newsroom announcement for AirPods. I have several podcasts. 99% of the time I record from my home office. But if I could use my AirPods for decent

It was fun seeing all these changes come out from Apple. I always enjoy WWDC, and love seeing the hard work of all the people at Apple come through. That doesn’t mean there’s not things that concern me, but today I’m choosing to be an optimist. Apart

I remember iOS 7. I installed it day 1. My phone suffered all summer from bugs. My battery life dropped faster then a brand new iPhone during a cidada brood. But I loved it. It was a drastic shift—moving away from skeumorphic design into something new. As an illustrator