Looking for problems instead of solutions

[…] I think that means changing how we think about AI not as a tool but a collaborative partner who can bring the full weight and might of human knowledge, thinking frameworks, research methods, and enhanced synthesis to every user.

Whereas I used to see AI as a gimmick and then a gimmick factory, I now see it as a game changing technology that, when used correctly, can and should advance our knowledge, thinking, skills, and ability to deliver beyond what we were capable of prior to these advancements. AI is not your friend, but it is a tremendous competitive advantage bringing warp speed to curiosity and the curious.

As a designer I’m looking for problems all the time. I want to know where the friction exists for users so that I can improve the experience.

When I’m working with colleagues I don’t mind them sharing solutions, but I intentionally try to rework suggested answers into creative problems.

Just recently I was chatting with someone about a problem, and they helpfully suggested several ways to we could fix it. I took that into consideration, but also went back and sketched things out until I felt I truly understood the problem, then worked backward to a solution.

Greg’s latest post about using AI for exploring new ideas resonates. I’m not interested in writing the perfect prompt, but in finding ways to unlock new ideas and ways of thinking.

Via Brilliant Crank.